Itay Paz
April 19, 2024
ScribeLink is an advanced AI Medical Scribe designed to alleviate the documentation burden from healthcare professionals, enabling them to focus more on patient care rather than clerical tasks. It offers real-time documentation into Electronic Health Records (EHR) systems during patient encounters, leveraging a combination of ambient AI technology and a comprehensive communication platform. This innovative solution aims to enhance physician efficiency, reduce burnout, and improve patient satisfaction by ensuring accurate and efficient medical documentation. ScribeLink represents a significant step forward in integrating technology into healthcare to streamline operations and enhance the overall quality of care.


ScribeLink Facts

Starting Price: Contact Sales Team
Pricing Model: Contact Sales Team
Free Trial: Yes
Free Plan: Not Available
Languages: English
Established: 2015



What is ScribeLink?

ScribeLink is a cutting-edge AI Medical Scribe solution that stands out for its ability to provide real-time documentation directly into EHR systems during patient encounters. It is designed to address the significant challenge of physician clerical burden in healthcare. ScribeLink’s approach is centered around real-time physician documentation and point of care audio-video communication, allowing physicians to focus more on patient care and less on clerical work. The physician wears a patented Communication Unit that live streams audio and video to a scribe who documents directly into the EHR. This immediate connection ensures both accuracy and efficiency in medical documentation.


How Does ScribeLink Work?

ScribeLink operates on a sophisticated platform that combines ambient AI technology with a comprehensive communication system to provide real-time documentation services. At the heart of ScribeLink’s functionality is the patented Communication Unit worn by the physician. This device captures audio and video during patient encounters and streams it live to a remote scribe. The scribe, who is part of ScribeLink’s trained team, then listens and watches the encounter in real-time, entering relevant medical information directly into the EHR system. This process ensures that the documentation is accurate, comprehensive, and completed by the time the patient encounter is over, significantly reducing the time physicians spend on clerical tasks.

Moreover, ScribeLink’s platform includes a full communication suite that supports telemedicine, allowing family members, caregivers, and consultants to join the patient visit virtually. It also facilitates secure instant messaging and video chat, making it easier for healthcare teams to collaborate and communicate efficiently. Additionally, ScribeLink can handle patient intake remotely before the office visit or upon arrival at the clinic, further streamlining the documentation process. This comprehensive approach not only improves the efficiency of medical documentation but also enhances the quality of patient care by allowing physicians to focus more on their patients rather than on paperwork.



ScribeLink Features

Real-Time Documentation

ScribeLink’s real-time documentation feature captures and records patient encounters as they happen, ensuring that the medical records are updated instantaneously, which helps in maintaining accurate and up-to-date patient information.

Communication Unit

The patented Communication Unit worn by physicians during patient visits enables the seamless capture and transmission of audio and video to remote scribes, facilitating precise and comprehensive EHR entries without interrupting the patient care process.

Remote Scribe Service

ScribeLink provides a remote scribe service where trained professionals document the patient encounter directly into the EHR, allowing healthcare providers to concentrate on patient interaction and care delivery.

Telemedicine Integration

Integrating telemedicine capabilities, ScribeLink allows for virtual participation of family members, caregivers, and consultants during patient visits, enhancing the collaborative care experience and expanding access to healthcare services.

Secure Messaging and Video Chat

The platform’s secure messaging and video chat features enable instant and efficient communication among healthcare teams, which is crucial for coordinated care and timely decision-making in a fast-paced medical environment.

Patient Intake Management

ScribeLink streamlines the patient intake process by handling it remotely before or upon arrival at the clinic, reducing wait times and administrative workload, thereby improving the overall patient experience and clinic efficiency.



ScribeLink Pricing Plan

ScribeLink offers 1 pricing plan: Custom pricing, you need to contact the sales team. Custom Pricing Plan: Tailored to meet the specific needs of healthcare facilities of all sizes, this plan offers a bespoke solution that includes real-time documentation, access to remote scribes, telemedicine integration, secure messaging, and patient intake management services. The pricing is determined based on the unique requirements of each healthcare provider, ensuring a cost-effective solution that maximizes efficiency and improves patient care. Interested parties are encouraged to reach out to the ScribeLink sales team for a detailed consultation and to receive a customized quote that reflects their specific needs and usage expectations.


Who Should Use ScribeLink?

ScribeLink is ideally suited for healthcare providers and facilities looking to enhance their operational efficiency and patient care quality. This includes hospitals, clinics, private practices, and telemedicine services that face challenges with documentation workload and seek to allocate more time to patient care rather than administrative tasks. Physicians who experience burnout due to extensive paperwork and those looking to integrate advanced technology into their practice for better communication and documentation will find ScribeLink particularly beneficial. Additionally, healthcare organizations aiming to streamline their patient intake process and improve the overall patient experience through efficient and accurate medical documentation will also benefit from implementing ScribeLink.



ScribeLink FAQs

What is the primary function of ScribeLink? 

ScribeLink is designed to enhance the efficiency of healthcare providers by offering real-time documentation services. Through the use of a patented Communication Unit worn by the physician, ScribeLink streams audio and video to a remote scribe who then documents the patient encounter directly into the Electronic Health Record (EHR). This process not only saves time for healthcare professionals but also ensures accurate and comprehensive patient records.

How does the Communication Unit work? 

The Communication Unit is a key component of ScribeLink’s system, worn by the physician during patient encounters. It captures and live streams audio and video to a remote scribe, enabling real-time documentation. Additionally, it allows the physician to receive live audio feedback from the scribe, facilitating a seamless two-way communication channel that enhances the documentation process.

Can ScribeLink integrate with existing EHR systems? 

Yes, ScribeLink is designed to integrate seamlessly with existing Electronic Health Record systems. This integration ensures that the documentation created by the remote scribe is directly entered into the patient’s record, maintaining a streamlined workflow and reducing the need for manual data entry or transfer.

Is ScribeLink suitable for all medical specialties? 

ScribeLink is versatile and can be adapted to suit a wide range of medical specialties. Its primary aim is to alleviate the documentation burden from healthcare providers, allowing them to focus more on patient care. Whether it’s a general practice, a specialized clinic, or a hospital department, ScribeLink can be customized to meet the specific needs of various medical fields.

What are the benefits of using a remote scribe service? 

Using a remote scribe service like ScribeLink offers several benefits, including reduced administrative workload for physicians, improved accuracy in patient records, and enhanced efficiency in the documentation process. It also allows healthcare providers to dedicate more time to patient care, improving the overall patient experience and satisfaction.

How does ScribeLink ensure the security and privacy of patient information? 

ScribeLink prioritizes the security and privacy of patient information by adhering to strict data protection regulations and employing advanced security measures. The platform uses encrypted communication channels for audio and video streaming, and all remote scribes are trained in compliance with healthcare privacy laws, ensuring that patient information is handled with the utmost confidentiality.

Can ScribeLink be used for telemedicine appointments? 

Yes, ScribeLink is equipped with telemedicine integration capabilities, allowing for virtual participation of family members, caregivers, and consultants during patient visits. This feature not only enhances the collaborative care experience but also expands access to healthcare services, making it a valuable tool for telemedicine appointments.

What is the process for getting started with ScribeLink? 

To get started with ScribeLink, healthcare providers need to contact the sales team to discuss their specific needs and requirements. The ScribeLink team will then provide a customized solution that includes the setup of the Communication Unit, integration with the existing EHR system, and training for the healthcare providers on how to use the system effectively.



ScribeLink represents a significant advancement in the field of healthcare documentation, offering a solution that combines technology and human expertise to streamline the documentation process. By reducing the administrative burden on healthcare providers, ScribeLink enables them to focus more on patient care, ultimately leading to improved patient outcomes and satisfaction. Its integration capabilities, security measures, and adaptability across various medical specialties make it a valuable tool for any healthcare setting looking to enhance efficiency and quality of care.

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