UX Stands for User Experience, a person’s emotions and attitudes about using a webpage, website, product, system or service. It includes the practical, experiential, affective, meaningful, and valuable aspects of human–computer interaction and product ownership.
The user experience, commonly referred to as UX, is often used interchangeably with ‘usability’ or ‘user interface design.’ While both of these elements are important to the overall UX design, they are merely its subsets.
When conducting user experience research, you’ll find that the story of UX begins long before users even get a chance to hold the device in their hands. It includes aspects of web design, function, usability, and branding.
It looks at how text and graphics are arranged, as well as how your categories are organized throughout your site. User experience also ties in to whether or not search engines like Google can easily find your website.
If you want to get technical, the user experience can be defined as an individual’s perception that results from using a specific product, service, or system.
Google defines the user experience as “every interaction your business has with people on your website, mobile site, apps, and online properties or services.”
And according to Don Norman, the inventor of the term, “No product is an island. A product is more than the product. It is a cohesive, integrated set of experiences. Think through all of the stages of a product or service – from initial intentions through final reflections, from first usage to help, service, and maintenance. Make them all work together seamlessly.”