Google responded to the zero click searches study that said 65% of searches end up without a click. The Google blog post basically summed up what I wrote (thanks for the link) but added some data. The truth is, Google just gave us a few nuggets of information but it is really not enough.
Google’s response is that “Google Search sends billions of clicks to websites every day, and we’ve sent more traffic to the open web every year since Google was first created. And beyond just traffic, we also connect people with businesses in a wide variety of ways through Search, such as enabling a phone call to a business.”