How to Avoid Chargebacks?

Discover how to avoid chargebacks, how to fight chargebacks and the top 7 best ways you can start doing right now, to reduce the number of chargebacks you get from online shoppers.

Ecommerce is essentially a chargeback minefield. With every card-not-present transaction, opportunities arise for friendly fraud, deliberate scams, regrettable impulse purchases, and many other problematic shopping situations that can result in a chargeback on your merchant file. If too many disputes end up in your file, you’re going to receive a notice or worse, end up on the match list.

Online shopping is the lifeblood of many merchants.  ecommerce is steadily chipping away at brick and mortar stores. In-person transactions may weed out the vast majority of illegitimate or erroneous purchases, but, of course, shutting down your online sales isn’t an option.  What should you do to fight chargebacks then?

Take every precaution available to you to prevent chargebacks. Fight them by addressing their root cause.

Avoid Chargebacks

If you’re learning how to fight chargebacks, here are seven things you can start doing right now, to reduce the number of chargebacks you get from online shoppers.

1) Follow Payment Processing Protocols.

2) Use Recognizable Payment Descriptors.

3) Provide Superior Customer Service.

4) Verify Suspicious Orders.

5) Methodical Record-Keeping.

6) Make Policies Visible to your Customers.

7) Set Realistic Expectations.

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